The website www.wlc.ro, like most websites, uses cookies to help visitors enjoy a better browsing experience. This site uses cookies to provide better services to users and to present attractive and useful content.
Cookies are used to facilitate access to and delivery of various services that a typical internet user enjoys. These include:
Customizing language settings: for example, allowing you to select the language in which you want the site content to be displayed, or simply accessing the previously visited page by pressing the "back" button. Cookies provide us with information about how users use our site. This information is used to organize and edit site content to make it more useful.
The definition of an "internet cookie," also known as a "browser cookie" or "HTTP cookie," is a small file made up of numbers and letters, stored on the user's computer or device used to access the internet. This cookie is installed by a request issued by a web server to a browser. Depending on the browser you use (Safari, Edge, Chrome, or Mozilla), the cookie is passive. It does not contain software programs such as viruses or spyware. Additionally, the cookie cannot access information stored on the user's hard drive.
It is important to mention that the lifespan of an internet cookie is determined and consists of two parts: its name and its content or value. Important: A cookie itself does not request personal information to be used. Also, in most cases, a cookie does not personally identify an internet user.
There are two types of cookies:
Session cookies – This type of cookie is temporarily stored in the browser's cookie folder. It is stored until the user leaves the site or closes the browser window.
Persistent cookies – This type of cookie is stored on a computer's hard drive, with a predetermined lifespan. These include cookies placed by a website other than the one the user is visiting, known as "third-party cookies." Such cookies can store a user's interests to provide relevant advertising later.
Cookies ensure that users have a pleasant browsing experience and, in most cases, help websites provide better services to users, based on their interests and preferences.
The user can delete cookies at any time using the settings of their browser. All modern browsers – Safari, Mozilla, Edge, Opera, or Chrome – allow users to change cookie settings. In most cases, these settings can be found in the options section or the preferences menu, depending on the browser used.
You can consult these links to configure the settings correctly:
Chrome cookie settings Mozilla Firefox cookie settings Safari cookie settings Microsoft Edge cookie settings
Privacy Policy
Protection of Personal Data
In accordance with the requirements of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), www.wlc.ro, as a personal data controller, is required to manage the personal data you provide us about yourself or other persons securely and only for the specified purposes.
The collection of data is carried out for processing purposes related to the products and services offered by the operator, such as contacting you (by email, WhatsApp, SMS, or phone) regarding bookings, offers, or services we provide. You may unsubscribe from commercial communications at any time by accessing the unsubscribe link included in every email presenting our offers and promotions, or by sending a request to our contact address.
The recorded information is intended for use by the operator and may only be communicated to the following recipients: you, the operator's contractual partners, or service providers who help us manage communications (for example, the email marketing platform used to send newsletters and promotional campaigns). Our website uses cookies to monitor activity and traffic.
Use of Data for Email Marketing Campaigns
If you have subscribed to our newsletter or made a booking on one of the WLC group's websites, we may periodically send you commercial communications by email, with offers, promotions, or information about our services.
The legal basis for these communications is either your explicit consent, given at the time of subscription, or our legitimate interest in maintaining contact with existing customers regarding services similar to those already used, as permitted by law.
To send these communications, we use a dedicated email marketing platform, which acts as a processor of your data, under a data processing agreement. The data used for this purpose is limited to what is necessary (name, email address, and, where relevant, booking history relevant to personalizing the offer).
Our emails may contain a link or a tracking pixel, which allows us to see whether an email has been opened or whether a link in the email has been accessed. This information helps us evaluate the effectiveness of our campaigns and avoid sending you irrelevant communications.
You may unsubscribe from these communications at any time, free of charge and without any justification, by accessing the unsubscribe link at the bottom of each email, or by sending a request to our contact address.
Unsubscribing from commercial communications does not affect transactional emails related to an active booking (confirmations, invoices, operational notifications), which will continue to be sent to you, as they are necessary for the performance of the contract.
Data used for marketing purposes is kept for the duration of the business relationship or until consent is withdrawn, or until the right to object is exercised, after which it will be deleted or anonymized, except where the law requires a different retention period.
Data Security
www.wlc.ro places particular importance on the security of transmitted data. We follow generally accepted standards to protect the personal and identity data transmitted to us, both during transmission and after receipt. However, no method of data transmission over the internet or method of electronic storage is 100% secure. For this reason, please do not enter credit card details into the forms on our website unless credit card details are stated as mandatory.
Your Rights
As a data subject, you have the right to access your data, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object to processing (including processing for direct marketing purposes), and the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP). To exercise these rights, you may contact us at the contact address available on the website.
